I Cannot Log In
First, confirm you are using the correct email address. If you signed up with Google, use the Google sign-in option rather than entering your email manually. If you forgot your password, use the password reset flow.
The App Is Loading Slowly
Try the following steps:
- Clear your browser cache and cookies.
- Make sure you have a stable internet connection.
- Try a different browser such as Chrome, Firefox, or Safari.
- Disable browser extensions that may interfere with the app.
My Notes Are Not Saving
This is usually caused by a temporary connection issue. Check your internet connection and try again. If the issue continues, log out and back in. Your notes are automatically saved to the cloud, so data should not be lost.
AI Features Are Not Working
If AI is not generating responses, check your credit balance under Settings > Usage & Credits. Free plan users have a monthly limit. If you have run out, consider upgrading to Premium for expanded AI access.
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